HOW DO I KNOW WHAT PRINT SIZE TO ORDER?
All dimensions represent the dimension of the paper.
Take into consideration that you may need to get your print framed and this will increase the overall size that ends up hanging on your wall.
DO THE PRINTS COME FRAMED?
The prints are shipped unframed.
Advice on framing specs to pass onto your framer: Contact orders@lisalapointe.com.au
DO YOU SHIP OUTSIDE OF AUSTRALIA?
Yes! We ship worldwide.
WHEN WILL MY ORDER SHIP?
Your print/s will ship within 14 days + delivery time.
Let us know if you require EXPRESS before a specific date we will try our best. Please email to request
WHAT SHIPPING METHOD DO YOU USE?
Depending on the nature and size of the order, we may utilise the resources of either Australia Post or Courier.
WHAT PACKAGING DO YOU USE?
The prints are rolled in protective tissue + paper and sent in a protective PVC tube.
All original artworks are wrapped in bubble wrap and cardboard. We try our best to use as many recycled materials as possible.
CAN I TRACK MY PACKAGE?
We don’t currently offer tracking or shipping notification, but if you’re eager to find out if your order is in transit, feel free to reply to your order confirmation email and we’ll be in contact.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards, such as Visa, MasterCard, American Express are securely processed via our Shopify Checkout.
Alternately we also offer Paypal Express Checkout.
Any problems with processing a payment please don’t hesitate to Contact
DOES MY LIMITED EDITION PRINT COME SIGNED AND NUMBERED?
Yes! Each print is signed and numbered by Artist Lisa Lapointe .
ARE THE LIMITED EDITION PRINTS REALLY lLIMITED EDITION?
Yes! Each print is signed and numbered.
Once an edition has SOLD OUT that edition size will not be released again.
ARE THE LIMITED EDITION PRINTS ARCHIVAL QUALITY?
Yes! We guarantee the pigment ink giclee print meets archival quality standards and is acceptable for collecting.
HOW SHOULD I CARE FOR MY LIMITED EDITION PRINT OR ORIGINAL ARTWORK?
To make sure that you get the maximum life from your print:
Do not display it in direct sunlight or heavily lit - sun lit rooms.
We recommend if you are framing to ask for 98% UV protection glass or acrylic standard glass & acrylic only filter about 65% of damaging UV light.
When handling avoid touching with bare skin on any area of the print.
Protect from excess humidity and heat.
